Data collected
The enquiry form can collect name, destination, email, WhatsApp number, vehicle preferences and message content. Basic server logs may include request time, IP address, browser information and requested paths for security and reliability.
Purpose and legal handling
Information is used to answer the request, clarify the desired Tiguan, coordinate sourcing, inspection, quotation and export steps, prevent abuse and maintain transaction records where applicable. The site does not publish buyer enquiries.
Service providers and international processing
Hosting, form delivery, email, messaging, logistics, inspection and professional service providers may process limited data needed for their task. International vehicle work can require processing in more than one country. Information is shared by purpose and not sold as a marketing list.
Retention
Routine enquiries are retained only as long as reasonably useful for communication, follow-up and fraud prevention. Transaction records may be retained longer for accounting, legal duties, payment controls and disputes. Retention depends on whether the exchange remains a general question, develops into a quotation or becomes part of a transaction record.
Security limits
Reasonable safeguards are used, but internet transmission and storage cannot be guaranteed absolutely secure. Do not submit payment-card data, passwords or sensitive identity documents through the general form. If a later transaction needs identity or payment evidence, agree on an appropriate purpose and transmission route first.
Cookies and analytics
The current static site does not set advertising profiles or run behavioural analytics. Infrastructure providers may use essential security and delivery mechanisms. This policy will be updated if the site's actual practices change.
Your choices
You may stop routine communication, withdraw an open sourcing enquiry or request access or correction, subject to records that must be retained for legal or transaction purposes. A withdrawal stops routine sourcing communication but may not erase accounting, fraud-prevention or dispute records that must be preserved.
Contact
Send privacy questions to info@pandausedcars.com. Describe the request and the contact details or enquiry needed to locate the relevant record; do not send additional sensitive data merely to make a privacy request.